FAMBAM Support
Need help with the FAMBAM app? We're here for you.
Contact us
For any questions or help, email us at:
info@fambamhk.comWe usually reply within 2 business days.
Frequently asked questions
How do I sign in?
FAMBAM uses email sign-in. Enter your email, tap to receive a 6-digit code, then enter it to log in — no password needed.
How do I delete my account?
In the app, go to Profile → Delete Account and confirm. Your personal information is removed or anonymised and you are signed out.
Where do I find my expo tickets?
Open the My Ticket tab. Tickets are issued by the expo organiser's ticketing system and shown as QR codes inside the app.
How do I change the language?
Go to Profile → Language to switch between 繁中, 简中, and English.
Do I need to enable notifications?
No — notifications are optional and not required to use the app. You can enable or disable them anytime in your device settings.